TASK-ONE is a comprehensive and dependable task management and trouble ticketing software solution that facilitates full coordination of field activities for renewable energy projects. It connects field technicians with their back-office organization through intelligent mobile apps and processes and that’s the competitive advantage of the solution.
Apart from that, field project tasks, preventive and corrective maintenance, trouble tickets, and plant performance processes can be actively handled through TASK-ONE.
The solutions’ dashboards provide a highly customizable view of the status of all tickets and tasks. Similarly, the ticket status is available through smart devices and downloadable charts in different formats.
The geo-tracking feature is used to illustrate the position of faults and support resources in energy sites. In addition, users can view the ticket severity and the status via maps and mobile apps.
ACCURATE AND RELIABLE COMMUNICATION
From field technicians to the operation center, live video, and video conferencing over VoIP communication can be configured with TASK-ONE.
REPORTING AND TICKET MANAGEMENT
The reporting portal enables users to generate various reports and process tickets for corrective and scheduled maintenance activities, including infrastructure uptime, work order processing, outage summary, report custom query, and maintenance schedules.