TASK-ONE is the award winning solution for trouble
ticketing and task management with realtime data.
TASK-ONE - FIELD AND OPERATIONAL ALIGNMENT
TASK-ONE is the comprehensive task management and trouble ticketing solution that coordinates the field activities with
the Network Operation Center (NOC). It features a reliable and accurate interface that presents all project task lists,
trouble tickets and issue escalations. Field Engineers receive immediate tasks to their mobile device that provides management
the visibility to effectively schedule tasks.
WORK FLOW MANAGEMENT
TASK-ONE empowers work groups to create and save their work flow templates. These templates register all tasks as a MOP for
field resources or work groups to follow and process. Work flow processing and measuring the performance of the task allows
groups to effectively complete tasks faster with a transparent open communication approach.
MY GROUP PERFORMANCE
Typically, the performance of a group, company or individual is known after the fact when tasks are completed or have failed.
TASK-ONE uses an intelligent algorithm that measures the performance verses set KPI targets. If a task is straying off target,
then immediate alerts are sounded and highlighted in reports and dashboard.